View, Approve or Reject Missed Punch requests from Runtime HRMS admin panel.
Usually attendance is marked in Runtime HRMS using Biometric punch, Gatekeeper scan or Remote Punch using Workman. All these methods capture attendance in realtime, i.e., at the time of scan or punch. However, there can be cases where employee is unable to mark attendance on time for e.g. if they forgot to submit a Remote punch on time. In such cases, employees can submit a Missed Punch request for a past date/time. This request can be submitted using Workman or Runtime Connect Portal. The request thus submitted will go to the approving authority who can then approve or reject it.
As an HR Manager or Administrator, you can view all missed punch requests under on Runtime admin portal under Requests > Missed Punches.
To find a particular request, you can search by Employee Code or Request Id. Click on the status to filter the requests by open requests and closed requests. You also have the option to select how many requests should be displayed on one page using the Page Size option at top right of the page.
To download the displayed requests in an excel file, click on the Download button.
To take action on any request, click on ... button at end of the row and choose from Approve or Reject (see below screenshot).
Usually, the requests should be approved or rejected by the assigned authority. This option is provided to HR Managers and Administrators to override the line of command and act in case the approving authority is not available due to some reason.